We only ship on Mondays, Tuesdays and Wednesdays, anywhere in the continental USA. It is possible that some days will not be available for shipping, due to holidays or personal scheduling conflicts. Priority overnight shipping is around $50 per package, on hatchlings.
Shipping on larger animals, and/or to the east coast may be more. We can combine shipping on multiple animals. The overall value of the animal(s) can also affect the total as well, due to insurance. It should not happen, but if the shipping is calculated incorrectly, an adjustment may be required before shipping can commence, but you may cancel your order if you do not agree to the adjustment.
We are authorized live reptile shippers with FedEx, but sometimes ship using 3rd party agent.
We can usually add a hatchling to an existing order without additional shipping charges. A second hatchling can be added to an existing package, for a small adjustment in charges.
Sometimes deposits can be taken on a particular to hold it for a short period of time. Typical deposits are 20% non-refundable for up to 3 weeks, and 25% non-refundable for up to 6 weeks (a minimum of $40 deposit on each animal.) Arrangements need to be made per-purchase, and prior to purchase.
Refunds prior to shipping are possible in cases of buyers remorse, but are subject to a 20% cancellation fee. (20% of animal, not including shipping charges.)
Live arrival can only be guaranteed when temperatures, in-route, are between 40 and 90 degrees. Someone MUST contact us within 30 minutes of the delivery, so we can be assured the animal is indoors, and out of the heat or cold. If the package is delayed by the carrier, our guarantee still applies!
We also guarantee the sexing of our animals.